Cancellation Policy

We understand that life happens and you might need to reschedule your class time. We do allow rescheduling as long as it is prior to 48 hours before the start time of your class. However, we only allow a student to reschedule twice. The third occasion will result in the forfeiture of your registration.

To reschedule classes you must call Zirkops directly at (423) 710-3170 even if you originally registered through Carters.

We often turn away students due to limited class capacity so, unfortunately, “no shows” or “no calls” to reschedule within 48 hours of your class start time will lead to the forfeiture of 100% of your registration. Thank you for understanding and we look forward to meeting you in class.

A 10% fee will be charged for any cancellation of a scheduled private group class.